Since mid-2022, a civil lawsuit filed by Washington, D.C.’s attorney general claims Amazon violated consumer protection laws by secretly reducing delivery services for Prime members in two underserved zip codes. The lawsuit alleges that Amazon misled nearly 50,000 members about their delivery options, as they experienced significantly slower service compared to other areas. Amazon refutes these claims, stating the changes were made for driver safety and asserting that they continuously review conditions affecting delivery. The attorney general argues this practice is deceptive and unfair, urging the need for transparency in service delivery.

Source: https://www.supplychaindive.com/news/amazon-says-these-areas-of-washington-dc-are-too-dangerous-for-prime-deli/734630/