In 2025, the integration of artificial intelligence, particularly Generative AI, into business operations is expected to accelerate significantly. Gartner’s 2024 Hype Cycle for Procurement and Sourcing Solutions indicates that due to rapid adoption and various use cases, GenAI could reach the “Plateau of Productivity” within two years. Kaitlynn Sommers from Gartner notes that 73% of procurement leaders anticipate adopting this technology by the end of 2024, citing its potential to enhance workflows like contract management, enabling a faster transition through the Hype Cycle compared to other emerging technologies.

Source: https://www.logisticsmgmt.com/article/looking_at_the_year_of_gen_ai/